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ResponsiBid has been a project in the making for quite a while, and someday we’ll have to sit down to a milkshake and I’ll tell you the whole story. In the meantime, here’s a couple of the people who could talk about ResponsiBid for hours on end.
Curt Kempton (Top Banana) is a window cleaner. The thing is, Curt loves window cleaning and window cleaners almost as much as his wife’s chocolate chip cookies. When Curt started 5 Star Window Care back in 2005, he had already read the E-Myth Revisited by Michael Gerber about, ohhh….about 5 times (admittedly, the term read is used loosely because audiobooks tend to be more his speed). His love for systems was derived in realizing that he couldn’t remember anything. Miraculously, Curt somehow graduated from ASU’s business college as the “Outstanding Graduating Student” of his class in 2003, and managed to earn his bachelor’s degree in Business Administration without learning anything. Well, not much anyway. Don’t misunderstand kids, education is important, but as Mark Twain once said: “Don’t let your schooling interfere with your education”. To this day, Curt swears that the only reason he has ever succeeded at anything is by creating systems to help his memory process, and to keep him from making the same mistakes over and over. This is why the E-Myth was such a powerful foundation for Curt. He had been creating systems his entire life, just to keep himself from looking like a dummy… The E-Myth opened up a whole new door for realizing what systems were capable of doing. His window cleaning business was built on systems, then his website became an automated system– designed around the vision of success mind you (or as Stephen Covey puts it: He began his website with the end in mind). After having many window cleaner friends beg for a solution on their websites like his, Curt finally took the bull by the horns and began working toward a customizable solution for the many other window cleaning business owners who could benefit from such a tool that had had such a powerful impact on his business, and ResponsiBid was born. His mission: To give self-employed business owners their lives back. To return husbands to wives, and fathers to children… all while increasing their income!
Adam Phelps (Business Confidant) is a certified man’s man. He has never cleaned a window in his life. He hopes to be able to go to the grave bragging that that is still the case. As you can see to the right, he enjoys 70′s hairstyles and tanning in the sun. Adam met Curt 10 years ago and somehow never was able to shake him. For some reason, they continue to be friends, but Adam doesn’t mind. His introduction to ResponsiBid was initially one from a purely technology standpoint… which of course sounded good. The real conversion to ResponsiBid came in the form of an epiphany that he as an entrepreneur understood the burnout that comes from not having systems in place. Adam has owned massage clinics and dealt with the burdens of scheduling, customer service, and all of the other things pulling a business owner in so many directions. He couldn’t even fathom adding a bidding process to the list. Adam’s ability to relate to people is his major contribution to the sales process, and also– he’s like meeting the most interesting man in the world.
Amber (Certified Ham) is the perfect image of your target market. She’s busy. She’s spunky. She knows what she wants and how to find a good deal. And she owns a computer. When she gets the kids to bed at night, she finally has time to hop online and check to see how fast she can get her “to-do list” whittled down. If you aren’t ready when she gets there, her attention span will take her right off of your site and back to the other search results (Google calls that a “bounce”). Do you want Amber to bounce? Then pay close attention and see if you can tell what she wants you to do.
